I'd almost guarantee that either:Paul wrote:He did call the ISP. They pointed him here.
Anyway like Achilles said first establish if it happens only on the PS3, or on your PC also.
He misunderstood where the ISP actually told him to go
They told him to go on a forum and he just happened to pick this one.
I wouldn't get your panties all wet thinking that the ISP actually thinks that this site is reputable at all.